Packages are generally dispatched within 2 days after receipt of payment and are shipped with tracking (except for samples and discovery sets) and drop-off with or without signature. The standard shipment method is: delivery to your door. Other delivery solutions are available, such as relais colis for out-of-home delivery to over 1,000 local retailers. Except for sample boxes, which are sent by regular mail, we will provide you with a link to track your package online. Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Packages are oversized and protected. Delivery time: maximum 30 days after order (if no delivery time is indicated).